The printer does not support Channel 12 and 13.Ĭhange the channel setting of the wireless LAN access point.Ĭonnecting to the Machine Directly (AP Mode)Ĭheck whether the SSID of the desired wireless device corresponds with the SSID of the printer.Ĭheck whether the Security of the desired wireless device corresponds with the Security of the printer.Ĭheck whether the encryption key of the desired wireless device corresponds with the encryption key of the printer. The desired wireless LAN access point is set to Channel 12 or 13. * You cannot enable wireless LAN (infrastructure) and wireless LAN (AP mode) at the same time.Ĭonnecting to an Access Point (Infrastructure)Ĭheck whether the SSID of the desired wireless LAN access point is correct.Ĭheck whether to correspond with the security (ciphering method) of the desired wireless LAN access point.Ĭheck whether to correspond with the encryption key of the desired wireless LAN access point. Select this printer driver when printing.Indicates "Disable". If the status is Idle, it means the printer driver is working correctly. If any other machines are connected, only turn the Brother machine on that you want to use. To check which printer driver is working, do the following: To print, select a printer driver that you know is working. This may lead to some copies of your printer driver not working correctly. Installed the same printer driver multiple times. STEP F (Windows): If a copy of your Brother machine's icon (For example: Brother (Copy 1)) is listed in the printer listĪ copy of your printer with the same printer name may be created if you:Ĭonnected the Brother machine to a different USB port on your computer. Enter the password for an administrator and click Yes. If Pause Printing is greyed out, click Open As Administrator. Right-click the icon for your Brother machine > See what's printing > Printer > Cancel All Documents. Select your Brother machine, and then click Open print queue. If the check mark is not on your Brother machine, right-click the icon for your Brother machine and select Set as default printer.Ĭlick Start > Settings > Bluetooth & devices > Printers & scanners. ( Click here to see how to open the Control Panel.)Ĭlick Hardware and Sound > Devices and Printers. Make sure your Brother machine is selected to print in your application. Open the printers folder and make sure there is a check mark on your Brother machine's icon: STEP C (Windows): Make sure your Brother machine is set as the default printer STEP C: Check the following points applicable for your operating system If using a wireless connection, print the network configuration page to check the IP address. Print the network configuration page to check the IP address. If using an ethernet cable, make sure the cable is connected to both the printer and the hub/switch/router. Try connecting it directly to the computer and not via a hub. If using a USB cable, make sure the cable is connected to both the printer and computer. STEP B: Make sure the printer is connected to the computer If the LCD shows an error, troubleshoot the error to clear the issue indicated. An example would be "Paper Jam" or "Ink/Toner Empty". Troubleshoot this hardware issue.Ĭheck the LCD for any error messages. NOTE: If you are unable to power on the machine, this solution does not apply. If it does not, then make sure it is plugged into a working socket and any power switches are turned ON. Check the machine to see if it wakes from sleep mode. If your Brother machine's screen (hereinafter called LCD) is blank, the machine may not be powered on. STEP A: Verify the Brother machine is powered on and there are no errors Follow the steps below to resolve this issue:
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